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Standardizing CAM reconciliation across 134 CRE properties

How a leading U.S. real estate owner streamlined 500+ annual CAM reconciliations, reduced errors, and improved recovery accuracy across a 7M+ sq. ft. portfolio

The Client

Leading U.S. real estate owner, large multi-property CRE portfolio

Industry Type

Commercial real estate

Country

USA

Solution Highlights

  • Standardization
  • Portfolio-wide
  • Accuracy
  • Faster cycles
  • Fewer disputes
  • Recovery
  • 7M+ sq. ft.

What this case study covers

  • How CAM reconciliation was managed across 130+ properties
  • Where spreadsheets and manual workflows broke down
  • The operational risks impacting billing, accuracy, and recovery
  • How a structured, portfolio-wide approach improved outcomes
  • The measurable impact on efficiency, accuracy, and tenant queries
CAM reconciliation challenges across a CRE portfolio

The problem

As portfolios scale, CAM reconciliation becomes harder to control. Data lived in systems, but reconciliation happened in spreadsheets. Each property followed a different format. Timelines slipped, delaying tenant billing. Errors and inconsistencies increased risk. The result: limited visibility, slower cycles, and potential revenue leakage.

Standardized CAM reconciliation solution

What changed

  • Artboard 16 Processes were aligned across all properties
  • Artboard 16 Financial and lease-level validation improved accuracy
  • Artboard 16 Reconciliation cycles became faster and more predictable
  • Artboard 16 Teams spent less time on manual work and reviews

Solution Highlights

Up to 30% faster reconciliation cycles
Up to 25% fewer tenant queries and disputes
Improved accuracy across 500+ annual reconciliations
Reduced internal workload for property and accounting teams

Who should read this

  • —Asset managers overseeing multi-property portfolios
  • —Property accounting teams managing CAM recoveries
  • —CRE owners looking to reduce revenue leakage
  • —Finance leaders focused on accuracy and audit readiness
Portfolio CAM reconciliation challenges

Benefits

  • Artboard 16 Provided portfolio-wide consistency so teams spend less time on manual reconciliation, rework, and exception handling.
  • Artboard 16 Faster, more predictable cycles support on-time tenant billing and stronger recovery discipline across properties.
Standardized CAM reconciliation outcomes

Results

The portfolio saw measurable gains in speed and accuracy: up to 30% faster reconciliation cycles, up to 25% fewer tenant queries and disputes, and improved accuracy across 500+ annual reconciliations, with less internal workload for property and accounting teams.

Get the full case study

Learn how Springbord helped a large CRE portfolio standardize CAM reconciliation to improve accuracy, reduce risk, and scale operations efficiently.

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